Terms and Conditions

RAYN SECURE PTE. LTD. Terms and Conditions

Last updated : 8th January, 2026

Overview

These Terms & Conditions (“Terms”) govern your access to and use of the RAYN Secure platform, website, and related services (“Platform”).

These Terms form part of, and are incorporated by reference into, the RAYN Secure Master Services Agreement (“MSA”) between RAYN Secure and the organisation you represent.

Order of precedence. In the event of any conflict between these Terms and the MSA, the MSA shall prevail.

Acceptance. By creating an account, accessing, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, the MSA, and all documents incorporated by reference.

1. Eligibility and Authority

You must be at least 18 years old and authorised by your organisation to access and use the Platform.

If you are accepting these Terms on behalf of an organisation, you represent and warrant that you have authority to bind that organisation.

2. Accounts and Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

You must notify RAYN Secure promptly of any unauthorised use or suspected security breach relating to your account.

3. Permitted Use

You may use the Platform solely for your organisation’s internal business purposes and in accordance with these Terms, the MSA, and applicable laws.

You must not:

      • share accounts or login credentials;
      • attempt to bypass access controls, usage limits, or security measures;
      • use the Platform for unlawful, harmful, or misleading purposes;
      • interfere with or disrupt the integrity or performance of the Platform;
      • copy, scrape, or reverse engineer any part of the Platform.

Licensing limits, seat counts, certification eligibility, and commercial terms are governed exclusively by the MSA.

4. The Platform

The Platform includes various software features, tools, modules, integrations, analytics, and learning content made available based on your organisation’s subscription and configuration.

RAYN Secure may update, modify, or enhance the Platform from time to time as part of its ongoing operation.

5. Content and Learning Materials

All training materials, content, certifications, documentation, and related intellectual property provided through the Platform are owned by RAYN Secure or its licensors.

You may access and use content solely through the Platform and only for its intended learning purposes.

6. Certification Programs

Certification Programs, including eligibility requirements, enrollment rules, and completion criteria, are governed exclusively by the MSA.

These Terms do not grant or modify any certification rights.

7. Fees and Subscriptions

Fees, subscription terms, payment obligations, and refunds are governed by the MSA and applicable Order Forms.

These Terms do not create any independent payment or refund rights.

8. Suspension and Termination of Access

RAYN Secure may suspend or restrict access to the Platform if:

      • these Terms or the MSA are violated;
      • there is suspected misuse, fraud, or security risk;
      • required fees are overdue.

Suspension or restriction under these Terms does not limit RAYN Secure’s rights under the MSA.

9. Data Protection and Privacy

RAYN Secure processes personal data in accordance with its Data Protection Policy and Privacy Policy, each incorporated by reference.

Where RAYN Secure processes personal data on behalf of an organisation, the Data Processing Addendum referenced in the MSA applies.

10. Intellectual Property

RAYN Secure retains all rights, title, and interest in and to the Platform and all related intellectual property.

Nothing in these Terms grants ownership or rights beyond those expressly permitted.

11. Disclaimers

The Platform is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, RAYN Secure disclaims all warranties not expressly stated in the MSA.

12. Limitation of Liability

Any limitation of liability is governed exclusively by the MSA.

13. Changes to These Terms

RAYN Secure may update these Terms from time to time. Updated versions will be posted at:

https://www.RAYN Secure.com/terms-and-conditions

Material changes will apply prospectively and, where required, will require renewed acceptance.

14. Governing Law

These Terms are governed by the laws specified in the MSA.

15. Contact

Questions regarding these Terms may be directed to: legal@raynsecure.com

These Terms & Conditions form part of the RAYN Secure Master Services Agreement and do not replace or supersede it.