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CISOaaS for Health Information Act (HIA) Cybersecurity and Data Security Essentials

RAYN's StaySecure HHUB™ delivers CISOaaS for Health Information Act (HIA) Cybersecurity and Data Security Essentials for entities required to meet MOH’s Cybersecurity and Data Security Essentials (CS/DS Essentials).

Whether you're a licensee under Healthcare Services Act (HCSA), a contributor or user of National Electronic Record (NEHR) or a prescribed entity enabled to share health information under HIA, you must implement reasonable controls to properly process and protect health information, and educate your staff on handling, protecting and processing the same.

Built for small and medium clinics juggling patient care and operations, StaySecure HHUB™ brings the policies, controls, monitoring, and education you need to comply with HIA and upcoming HIA enforcement timelines — without adding a second full‑time job.

HIA Information

HIA passed in January 2026 and enforcement begins in March 2027.

If you meet any of the criteria below, you must comply.

All licensees under the Healthcare Services Act (HCSA);
All contributors and users of the National Health Electronic Record (NEHR); and
Prescribed entities that are enabled to share health information under the HIA.

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The Good News!

The are plenty of funding options if you qualify. These include:

Productivity Solutions Grant (PSG) of up to 50% cost of the package, capped at $30K.
Cybersecurity Agency of Singapore (CSA) grant of up to 70% of the cost of Cybersecurity and Data Security consultancy packages.

We will help you navigate available MOH/IMDA/CSA support for HIA readiness and help you through the application process if you need it.

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HIA posture at a glance

You can’t improve what you can’t see. Our Cybersecurity Dashboards show you exactly where you organisation stands across three critical cybersecurity pillars of Education, Protection and Readiness at your fingertips - and we manage those pillars for you so you're always up-to-date and protected.

Raise staff awareness and prove it

Did you know that 82% of data breaches are related to Human Factors? These are easily avoidable with the proper education. Our engagement with you begins with education, both cyber, data and specifically HIA related education. Rest assured that you and your staff will be well versed to protect yourselves and your patient’s data and comply with the HIA, with completion tracking and reports.

Harden your clinic computers and keep them compliant

Included with StaySecure HHUB™, we install an agent on your computers that allows us to manage their configurations remotely and continuously. We apply the appropriate configurations from CIS Microsoft Windows Level 1 Benchmark to ensure computers are securely configured inline with HIA expectations.

Be ready for audits, incidents, and questions from regulators

When regulators or management ask you to prove your compliance, you won’t scramble for evidence. StaySecure HHUB™ records every action, creating a clear audit trail that shows exactly who did what and when. We also enable and monitor Audit Logs on your computers, notify you of anomalies and take necessary action with your approval.

Knowledge Assurance
Protection Assurance
Incident Readiness

Knowledge Assurance

ASSURES: Your people know what to do — and can demonstrate it.

Interactive chat-based learning: Instead of watching or reading, your team engages in scenario-based conversations. They make decisions, face consequences, and build instincts — the same way real experience teaches.
HIA specific lessons: HIA has specific requirements that you and your staff need to know. Unlike other generic solutions, our lessons are Singapore specific and cover cybersecurity, data security, and HIA specific content.
Online, always available: Instead of blocking time for education during your business day, our lessons are available online, anytime, anywhere you need. And they take only 3-5 mins per lesson.

Protection Assurance

ASSURES: Your systems are protected, maintained, and not silently drifting into risk.

Every device protected: We install an agent on your clinic PCs and apply CIS Microsoft Windows Level 1 Benchmark — the HIA‑recommended baseline — so your endpoints are locked down from day one.
Continuous patching and updates: Patch compliance, anti-malware currency, and security configuration are continuously monitored against CIS Level 1 baseline. We apply critical security patches are applied without you having to think about them.
Controlled applications and configurations: We maintain an approved‑applications list and monitor for unauthorised installs or risky changes, then work with you to remediate.

Incident Readiness

ASSURES: Your teams can act decisively when disruption occurs.

Oversight of Incidents: Incidents may happen even if you have the required security controls in place. That's where we come in - to work with you to create the information you need to work with the authorities.
Incident Response Support: We train your team to recognise issues, then assist your clinic in responding to and recovering from incidents in line with HIA expectations.
Backup and continuity planning: We help you implement backup procedures for essential data and plan for disruptions so you can continue serving patients.
Readiness Reporting: We provide demonstrable evidence that your organisation tests — and improves — its readiness continuously.

HIA entities are required to meet MOH’s Cybersecurity and Data Security Essentials (CS/DS Essentials), and these entities include:

All licensees under the Healthcare Services Act (HCSA);
All contributors and users of the National Health Electronic Record (NEHR); and
Prescribed entities that are enabled to share health information under the HIA.

You don’t need a full‑time in‑house IT team. HHUB provides day‑to‑day security and endpoint management, and we can work alongside any existing IT vendor.

We provide the following services as part of our StaySecure HHUB™ solution:

- Periodic removal of redundant files to keep digital footprint low.
- Health status reports of the endpoints, based on HIA requirements.
- End-of-Support software monitoring and management.
- Remote same day (within 4 working hours response) support package to resolve computer related issues.

We implement the right policies, procedures and processes you need to be cyber, data and HIA ready.

We also complete the reporting you need and work with the 3rd-party auditor to ensure you achieve certification if you choose to do so.

Absolutely! If you have an existing IT vendor or MSP, we would be more than happy to work with them to ensure you meet HIA requirements.

That's a great question! While your HIMS vendor or solution may be HIA compliant, there are still areas that you need to have in place.

These include:

Policies and procedures
Cybersecurity and Data Protection education
Endpoint hardening and monitoring
Security configurations
Data collection, sharing and disposal processes
Outsourced vendor management
Incident response

Not to worry - this is all part of the work we do for you.

CISOaaS for Health Information Act (HIA) Cybersecurity and Data Security Essentials